Privacy Policy
Effective Date: April 8, 2026
MaTe Business Group (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
When you use our “Get Free Quote” form or contact us via our website (https://matebusinessgroup.co.za), we collect personal information that you voluntarily provide, including:
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Identity Data: Full name.
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Contact Data: Email address and phone number.
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Location Data: Suburb (e.g., Kempton Park, Sandton, Benoni).
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Service Data: Details regarding the construction, plumbing, or roofing services you require.
2. How We Use Your Information
We use the information collected solely for legitimate business purposes, including:
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Providing professional assessments and formal quotes for your projects.
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Communicating with you regarding your service requests.
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Internal record-keeping and tax compliance.
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Improving our service delivery within the Gauteng region.
3. Information Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. Your data is only shared with:
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Authorized employees or contractors of MaTe Business Group who need the information to perform their duties.
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Legal or regulatory authorities if required by South African law.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. Our website utilizes SSL (Secure Sockets Layer) encryption to ensure that the data transmitted via our contact forms remains private and integral.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by South African financial and legal record-keeping regulations.
6. Your Legal Rights (POPIA)
Under POPIA, you have the right to:
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Request access to the personal information we hold about you.
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Request the correction or deletion of your personal data.
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Object to the processing of your personal information for direct marketing.
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Lodge a complaint with the Information Regulator of South Africa.
7. Cookies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can choose to accept or decline cookies through your browser settings.
8. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact our Information Officer:
MaTe Business Group Email: admin@matebusinessgroup.co.za Phone: 073 772 1177 / 067 071 0386 Address: Gauteng, South Africa